As England returns to a national lockdown, Manchester Airport is moving all of its operations into Terminal One in response to a drop in passenger numbers.
The airport is also issuing updated advice for any passengers who still need to fly on what they should expect when using the airport.
All flights to operate from Terminal One
In response to the ban on international travel (which forms part of the government’s current lockdown measures) Manchester Airport is preparing for a significant decrease in customers over the coming weeks.
With this in mind, and to ensure the best experience for those still flying, bosses have taken the decision to operate all flights from Terminal One only – from Wednesday 11th November until further notice.
From this date, all passengers will depart and arrive from Terminal One and should not use Terminals Two and Three.
Passengers returning to Manchester after this date whose vehicles are parked in the Terminal Three Multi Storey Car Park will be contacted to advise them of this change.
Government advice on foreign travel
Current government guidance states that if you live in England, you cannot travel overseas or within the UK between Thursday 5th November and Wednesday 2nd December.
Exceptions to this include travelling for work, education or other legally permitted reasons, and you should look to reduce the number of journeys you make.
For those planning to travel into England, you should check the current travel corridor list to see whether you need to isolate for 14 days.
The UK government continues to advise against all but essential foreign travel and ignoring this guidance may invalidate travel insurance policies.
In addition, it’s expected that a number of airlines will scale back or cancel services during this period. Refunds for cancelled flights are subject to the policy of the airline.
Passengers are advised to contact their airline if they have any queries regarding service availability.
They are also encouraged to thoroughly read all guidance relating to coronavirus from both the UK government and the authorities in their destination before travelling.
Most of the airport’s retail outlets will also close during the lockdown.
The following shops, however, will remain open:
Terminal One: Pret, Greggs, Boots, Spar (Landside); Pret, Boots, WHSmith (Airside)
Terminal Three (until Tuesday 10 November): Boots, WHSmith, Costa Coffee
Passengers may bring their own food with them, as long as it meets the security requirements around liquids, gels and paste.
There are free-to-use water fountains available in the terminal, where empty bottles can be filled up.
Both the Terminal One and Terminal Three multi-storey car parks remain open.
The Drop & Go service will be put on hold from Wednesday 11th November, and the airport is currently not accepting any new bookings.
Those who have a Drop & Go booking on or after Wednesday 11th November will have their booking transferred automatically to the Terminal Three Multi Storey Car Park – a short walk from Terminal One – and will be contacted to advise them of this change.
Passengers who have booked parking through the airport directly and who have purchased cancellation protection can cancel their booking for free, up to four hours before it is due to start.
Those without cancellation protection, can cancel up to 72 hours before their booking is due to start.
In both scenarios, the customer will not be entitled to a refund if their booking is cancelled with less than four hours’ notice or if the start time has already passed, so it is vitally important that they remember to cancel any car park bookings they have made if they no longer require them.
Customers who have booked directly with MAG and wish to amend their booking can do so online here or by contacting the sales team (Mon-Fri, 9am-5pm).
Those who have booked parking through a third party and wish to amend or cancel their booking should contact their booking agent.
Guidance for pick up / drop off
In order to best enable social distancing and to avoid crowding, people collecting passengers are asked to wait for them in their cars, rather than coming into the terminal to greet them.
The free drop-off point, next to the JetParks 1 car park, will remain available to use.
UK Government Passenger Locator Form
All passengers arriving at Manchester Airport are required by law to complete a Passenger Locator Form for UK Border Control.
Upon arrival, they will need to show either a print-out of the form or have it on their phone.
A link to access the government’s form is here.
The airport continues to operate a range of safety measures to keep all passengers and staff safe.
These include wearing face coverings, enhanced cleaning, Perspex screens, bookable security slots and temperature checks.
Details on all of the measures can be found here.
The airport also encourages passengers to watch this video before coming to the airport, to ensure they are as prepared as possible.
For more information see www.manchesterairport.co.uk/coronavirus.